Archive for the ‘IT Support’ Category

Windows 7 Shortcuts

October 15, 2012 5 comments

The Document above shows all available shortcuts usable on the Windows 7 Operating System. Increase performance and turn around time for your deliverables by using shortcuts instead of the boring mouse clicks. download and enjoy!!!


Finding The Right PC for You

September 17, 2012 Leave a comment

English: Acer Aspire

When it comes to buying a  Computer, you want to get the absolute best. Of course, if you are like   most  of us, you don’t really have the cash for the computer of your dreams.  In fact, you are going to be lucky if you can afford one at all.  If you can find the money for a computer, there are a couple of things that you will want to consider before you make your purchase.

Laptop or Desktop

Now that laptops are becoming increasingly more capable, fewer and fewer people are opting for the desktop computer.  That doesn’t mean that a laptop is the perfect thing for you.  A laptop can provide great portability, but it comes at the cost of memory, processing power and screen-size.  Depending on what you will use your computer for, you may find that a desktop computer is better(though mobility is everyone’s dream!).  If price is  really important, you might look into a portable piece like a tablet to bring to class paired with a cheaper desktop in order to avoid sacrificing the function that you need for price.

Screen Size

Bigger is better, but it is also a lot more expensive.  Bigger screens are also not necessary for reading online papers for class.  Those big screens can also effect your body’s biological clock.   With smaller screens you are going to run into other problems – you might have a difficult time seeing what you are working on.  It is important to remember why you are buying the computer.  If you only need one for classes, it might be a lot easier to tote it around if it has a smaller screen. It is worth noting that screen resolutions are measure in DPI(dot per inch),DP(Dot pitch). The higher the value the higher the display’s resolution.


The fastest, smartest computers are always the most expensive.  Of course, cutting costs on things like screen size and accessories can cut down the cost a little, but in the end, the bigger your computer’s brain, the more costly it is going to be.  To get enough memory, you may eventually find yourself needing a desktop.  If you use a lot of file space on your computer for programs, videos, and photos, you might need all of that space to keep your computer running.  If you are worried, look into the price for an external memory bank. it is worth noting that the term memory in the computing world is used interchangeably between the Hard drive and the RAM. Since this article’s intenstion is not to bore you with technical terms, it is worthy to note that when talking speed of processing more attention should be given to RAM size but when talking about permanent storage, more should be given to Hard Drive space.

Additional Gear

What computer would be complete without all of its accessories?  Web-cams, special mouses, Wifi cards and fancy sound cards can all pimp out an otherwise boring computer.  Some of those things are going to be pretty cheap, like laptop covers; and others are going to cost you a lot more, such as fancy graphics cards.  Weigh the benefits against the things that you are going to be using your computer for.  If you are only going to be writing papers, a fancy graphics card might not be a good idea.  If you are going to be designing webpages, it might be worth it. Other gears like the docking station, microphone e.t.c are also available. The rule of thumb here is “Buy What You Need” balancing the cost.


Though functionality is the word, you still don’t want to by a slimy looking computer without good external appeal. I personally hate ugly computers, no matter how good its functionality. You can also look into the possibility of building your own PC.


Windows 7 Professional Vs Windows 7 Enterprise

September 17, 2012 3 comments

The information in the slide above will definitely prove valuable to the choice of the windows OS to deploy in your Organisation. It highlights in details all aspects of both OS for Your consideration. Take time to go through the ten (10) page slide and you’ll simply fall in love with it.

How to fix the Temorary Profile Issue in Windows 7

August 17, 2012 5 comments

Image representing Windows as depicted in Crun...

Image via CrunchBase

In the world of computing, after the release of a new operating system (especially from major players in the software sphere), there arises great expectations on performance and usability. However, time has proven that there will definitely be some inherent flaws in such system due to many techincal reasons which i will not want to bore you with in this post. LOLzzz!

There is a common problem with the Windows 7 platform which can become a hazzle to the user. I call it the “Temporary Profile Syndrome”. After logon you get a message that you have been logged into a temporary profile in Windows 7 computer.This is not your correct profile as its evident from the fact that your Desktop and configuration settings are not present. if you work on this profile, all your documents will be lost after a logoff. restart or a shutdown. Oh what a Syndrome! not to worry though there’s a simple solution. Find below the steps to resolution.

1) Log into the Profile from which you were promted with the Temporary Profile.

2) Start registry editor by typing regedit in find box in Windows 7.

3) Navigate the following location within the Windows 7 Registry “Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList“.(do not do any other thing aside what i discribe, as this may make your computer further unstable. Registry modifications should be done by experts)

5) You can see similar keys under profile list with .bak difference.

(image above obtained from

6) If you have duplicate Keys(one with .bak and the other without .bak), delete the one without .bak and rename the one with the .bak by removing the .bak part of the name.

(image above obtained from

7) Log off and log back in and whao! the issue is resolved.

I do hope this is helpful as we strive to bring you with cutting edge How-Tos

Laptop Battery, replace or revive?

April 25, 2012 7 comments

My Laptop Battery does not retain a charge! My Laptop battery lasts only for 10min and it powers down! My Laptop will not power up, the power indicator blinks red 3times and goes off even with the charger connected. These and more questions are reactions from users who encounters a battery problem.

The Laptop battery like any other electronic part, will have to be replaced sooner or later. Due to wear as a result of use. The chemical reactions taking place within the battery also result in permanent wear of the batter components, charging and discharging is not also an exemption. There are various tricks though that can be used to revive your battery if you suspect it no longer retains charge. The next paragraph deals with this.

The cooling method:

This may sound strange but it works! Your freezer may just be the solution to you problem! Note, this works only for the old NiCd(nickel cadminum) and NiMH batteries. Remove the Laptop battery, let it cool to room temperature and then place it in a freeze overnight( you can permanently damage the battery if not allowed to cool to room temperature before freezing). Remove the batter and then allow to warm up to room temperature before using it. Charge the battery fully and allow to fully discharge, repeat the discharging and charging process a few times and your battery may just be revived. This method is not full prove, but there’s no harm in trying considering spending a few buck on a new battery. It is worthy of note to say that Lithium batteries will be damaged by low temperatures so this method will not work for Lithium batteries. For lithium batteries, there is a method for revival to be considered. Completely drain the battery till the computers powers down. After this drain further using a bulb( a low wattage 12 volt bulb will do just fine) or other low power means to drain the battery to a little above the discharge threshold( this depends on the voltage rating of the battery). After this put the battery into the Laptop and charge till full charge. Repeat this several time and the battery may be revived.

After trying the tips above and no improvement is notices, then its time to replace the battery.

Tips to elongate battery life.

The average battery life falls between 3-5 years when properly used. Its scarce to have a Laptop battery that will extend beyond this range. At most we can maximise the useful years. The following tips will help.

1. Recalibrate your batteries at least once in 2 months. This is done by discharging to about 40% and then full charge with the cycle restarted about 3 times.

2. Too high temperature or too cold( for Litium ion batteries) temperature should be discouraged. This reduces battery life.

3. Use appropriate power management profiles.

4. Playing videos and audio from CD/DVD drives cause more discharge rate for the battery which is not good. It is advised to play such media from the Hard Drive/ USB drives.

Reducing Scanned Documents Size using HP Solution Center

April 24, 2012 40 comments

Hello friends! Do you need to send a scanned document as an attachment in an email and you are considering file size due to bandwidth restriction? Are you sharing a scanned document with a friend over the internet and size is becoming a limitation? There is a solution when using HP Scanners(most scanners have this feature, but we look at HP scanners in this post)! The HP Solution center gived you the ability to reduce scanned file sizes yet not negotiating quality. The trick is to reduce the resolution setting and allow the application do the compression for you. Thats it! The Higher the Output Resolution(ppi), the larger the file. The size will improve even better when the file is scanned in black and white.

Below are the steps required to configure the application for reduced resolution scanning. It is worthy to note that the reduced resolution does not cause your documents to become crampy and unreadable.

Step 1: Double click on HP Solution Center


Step 2: The Solutions Center Applet opens. Click on The Scan Document button.

Solution Center

Step 3: Select Document to PDF file and Click on Change Settings

Step 4: Click on Advanced document Settings

Advanced Settings

Step 5: Change the Output Resolution to 75ppi by clicking on the drop down menu then Click OK. This takes you back to the screen above.

Output Resolution

Step 4: Click on Scan.

Scan Button

Step 5: Change the file name to name of the document and pint to the location you want it stored in using the Browse button of the Save Location field Click OK

This will scan the document and the resulting size will be small (within the Kb range contrary to the Mb range without changing the resolution).

Hope this is helpful?

How to Solve Google Apps’ Microsoft Outlook gsync.dll Error

April 20, 2012 31 comments

The error below was encountered after finishing up with a user’s Google Apps E-mail configuration.

Steps to resolution.

The “C:\Program Files\Google\Google Apps Sync” was added this path to the path variable in the ‘system environment variables’ setting. Find screen shots below:

For Win 7

Step 1: Open any folder  and type in the path “Control Panel\System and Security\System” or follow Start >> Right Click on Computers >> Properties.

Step 2: Click on Advanced System Settings and then Environment Variables

Step 3: Search for the path variable and double click.

Step 4: Add a ‘;C:\Program Files\Google\Google Apps Sync” to the end of the string in the Variable value field. On 64bit Systems the location of installation my be changed from Program Files to Program Files(x86) depending on the version of the Googe Apps sync installed if this is the case then the path to add is “C:\Program Files(x86)\Google\Google Apps Sync” should be added to the end of the string in the Variable value field. (Please

Note: the string must contain a ‘;’ before the actual path.

Stet 5: Click OK all the way.

Step 6: restart OUTLOOK.

For Win XP

Steps are the same, only that step one is replaced by Right clicking My Computer >> Properties >> Advanced Settings.

Hope this helps.


%d bloggers like this: